|About Us Gmund Collection are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
Our Contact details:
Unit 5 Centre Park Marston Business Park Tockwith York YO26 7QF United Kingdom
Phone: 0870 2020 911
Fax: +44 (1423) 359701
Email: info [at] gmundcollection [dot] com
VAT Number GB 5572944 11
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept credit card payment.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling Shipping and handling charges are shown at the checkout.|
For heavy items sent overseas please ask for rate.
|Delivery Schedule We deliver your order right away. We will normally send your order to you in 2 business days . International orders are generally received in under 5 days.|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 20.00% VAT is added. All other orders are VAT free.|
|Credit Card Security We use Realex secure payments or Paypal so no details are kept on our site. We are able to accept most forms of card.|
|Guarantee We guarantee your satisfaction. If there is a problem you may return the item within 28 days for a refund providing it is unopened or damaged.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0870 2020 911 (International +44 0870 2020 911) or fax us on +44 (1423) 359701 or write to us at Unit 5 Centre Park Marston Business Park Tockwith York YO26 7QF United Kingdom|
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|